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Frequently Asked Questions

What’s included in the hospital bag?

Each hospital bag is thoughtfully curated by mums and approved by NHS guidelines. It includes everything from personal care items and essential toiletries to post-birth comfort products and baby’s first essentials. Each item is chosen with your comfort, recovery, and peace of mind in mind.

Can I customise or create my own hospital bag?

We’re so glad you asked! Yes you can now create your own hospital bag! You can do this by going on the catalog and looking below the pre-packed bags.

Do you have gift cards?

Yes we do! You can find them on the catalog page before the pre-packed hospital bags. You can buy a gift card for a minimum of £25 and a maximum of £200.

Do you only sell hospital bags?

Right now, our focus is on providing the best hospital bags to support you during labour and recovery. But we’re mums too, and we know the journey doesn’t end there. Which is why we’re working on expanding our range to cover different stages of motherhood. As a small business, we appreciate your support. Join our community to stay in the loop on upcoming product drops!

Is everything in the bag really NHS-approved?

Yes! We’ve carefully selected every item based on NHS recommendations and real-life mum experiences. Our goal is to give you peace of mind knowing your essentials are safe, practical, and exactly what you’ll need.

Can I buy the bag as a gift for someone else?

Absolutely! Our hospital bags make the perfect gift for expectant mums. Whether it’s for a baby shower, maternity leave, or a just-because surprise, it’s a meaningful way to show you care.

How do I return my bag if I change my mind?

We hope you love your hospital bag, but if you need to return it, simply fill out the contact form below with your reason for return. We’ll get back to you with a return label. Please note: we only accept returns on bags that are unused and in their original condition. Every bag is thoroughly checked before returns are processed.

When should I order my hospital bag?

The earlier the better! You never know when your little one will arrive. We recommend placing your order before 30 weeks of pregnancy so you’re fully prepared in time. But of course, you can order later depending on your needs and timeline.

Do you offer express or next-day delivery?

All of our bags are shipped using Royal Mail, 48 hour tracked and signed delivery. However, we would suggest you give yourself 1 week to receive your package to account for processing and delivery.

Can I choose my size for any clothing items in the bag?

Yes, with the Mother Nest you can order between three sizes for clothes, Medium, Large and Extra Large. We do not offer a size for small because after giving birth you need as much comfy clothes as possible. If you are a small please order a Medium. You’ll be able to select your size when placing your order.

What if I’m having twins, do I need two bags?

If you’re expecting twins, we recommend purchasing an extra Baby Nest to ensure you have enough essentials for both babies. You can also build your own smaller nest with any extra items that you would like!

Do you offer partnerships, collaborations or work with affiliates?

Yes, we do. We are so excited that you are considering becoming a My Baby Nest Friend! Contact us using our website contact us form and we will be in touch.

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